Bo Lora


23305 Angostura Blvd

San Antonio, Texas 78261

210-259-3020

bolora@hotmail.com


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I'm a well seasoned web veteran who's seen much of the evolution in the Internet.   I'm looking for an opportunity that allows me to get involved with every aspect of web development from strategic planning, to design, to development. I have a clear understanding of both technical and business requirements and the issues that keep most teams from moving fast and remaining true to user advocacy.

Summary of Qualifications

Information Architecture

     Experienced authoring site flow diagrams and wireframes

     Have conducted content inventories and taxonomy assessments

User Centered Design (UCD)

     Conducted numerous UCD design sessions using cooperative, participatory and contextual methods.

     Experienced in capturing user centered goals through methods such as surveys, focus groups and contextual inquiries.

     Have created numerous prototypes from low-fidelity to high-fidelity using advanced techniques.

     Experienced in most usability activities such as heuristic reviews, usability research, usability test planning, expert evaluations and usability tests.

Web Strategy

     Have conducted numerous competitive analyses

     Can identify how websites can align with corporate strategies

     Have a clear understanding of how to balance business objectives with technical capabilities or limitations

     Experienced in web project roadmap activities to prioritize web development work

     Can implement measures to calculate return on investment (ROI) 

     Informed about emerging technologies

     Solid understanding and active participation in social media and web 2.0

Web Standards and Governance

     Have built several design pattern libraries incorporating samples and templates

     Can build a process for managing change of design patterns and standards

Process Engineering

     SixSigma green belt training

     Experienced in identifying problems through the use of methods such as Ichikawa diagrams, Kano models & process maps.

     Experienced in identifying and capturing Critical-To-Quality (CTQ) statements and Voice of Customer (VOC).

     Experienced in clearly identifying customer goals and balancing them with business objectives.

 

Work Experience

Senior Business Consultant

11/2006 - Present  BearingPoint Inc, San Antonio, TX

Provide businesses the required knowledge to change or create processes for sound user centered web design. Top experience in Agile development methodologies incorporating SixSigma techniques to implement best-in-class quality measures and accountability. Can provide proven wireframe and rapid web prototype techniques that assure the greatest level of communication of requirements from business partners to development partners. Most recently worked with a large client in the telecommunications industry to help build an eCommerce web design team.

Web Producer

12/2001 - 7/2006  USAA, San Antonio, TX

Provided specialized leadership, user interaction design expertise and project management skills throughout web application development lifecycle to effectively achieve business stakeholder objectives and target audience expectations. Planned and integrated project user interaction design activities, consistent with project management and business requirements. Helped develop and refine user experience and corporate branding strategies, design requirements and specifications and quality assurance processes while adhering to established standards, guidelines and methodologies. Developed and manage project plans and schedules, budgets, resource allocations, risk mitigation strategies and reporting and tracking activities. Provided ongoing direction and leadership for team members and/or matrixed employees. Responsible for completion of web design project deliverables.

Globalization Business Consultant

2/2001 - 7/2001  SDL International LPC, Maidenhead UK,

(Central Region) Provided sales support as business consultant regarding end-to-end globalization solutions for large scale websites, software and document repositories. This included technical responses to help customers understand the integration issues regarding globalization infrastructure software. Provided technical and business thought leadership for the sales force and industry by publishing white papers and a weekly industry newsletter. Developed and delivered seminars presenting the value proposition of globalization, internationalization development issues, and the principals of multilingual content management systems. Developed consulting engagement offering which included methodology, pre-sales materials and documentation. Developed strategic and technical partnership agreements to form complementing alliances.

Globalization Business Consultant

9/2000 - 12/2000  Uniscape, Inc., Sunnyvale, Ca

(Central Region) Provided sales support as business consultant regarding end-to-end globalization solutions for large scale websites, software and document repositories. Provided strategic consulting services to establish globalization business objectives and ROI. Managed system integration and delivery of globalization infrastructure solutions.

Information Architect

8/1996 - 8/2000  MOTOROLA, INC., Austin, Texas

Information Architect/Creative Lead for www.digitaldna.com. Interfaced with the creative, content, intelligence and web hosting teams to specify architecture of the site (information and technical) and maintain brand consistency. Managed Ad Agency relationship to assure effective strategies to meet business objectives. Worked on several intranet efforts as well as other external websites. Specified and executed on the re-architecture of information for the Motorola semiconductor site www.mot-sps.com and developed content management processes and systems for these sites.

VP Internet Marketing

9/1995 - 8/1996  Connect International, Inc., San Antonio, Texas

Part of the founding team for one San Antonio’s first Internet service providers.  Helped customers market their businesses on the web by developing web marketing plans, web sites and applications.

Creative Director

2/1993 - 9/1995  Image Matters, Inc, San Antonio, Texas

Led the design and creation of brochures, ads, billboards, advertising specialties, posters, etc.  Designed integrated radio and print campaigns.  Was responsible for business development activities such as making presentations and responding to RFPs.

Independent Computer Consultant

10/1992 - 2/1993  Self-Employed, San Antonio, Texas

Taught various computer classes like Microsoft Windows, Excel, Word, PowerPoint, Lotus 123, PageMaker.  Designed and installed networked desktops for offices.

Field Engineer

2/1989 - 9/1992  Bolt, Beranek and Newman, Inc. (BBN), Stuttgart, Germany

Evaluated, specified and installed x.25 packet switching nodes and equipment for the ArpaNet, later known as the Defense Data Network, predecessor of the internet.  Worked with Cisco routers, T1, fiber optic and other communication devices. Developed an installation reporting application for all field engineers in Europe to use.

Cryptographic Electronic Technician

5/1983 - 1/1989  US Army, Frankfurt, Germany

Work on cryptographic equipment for teletype, radio teletype, FM, and peer to peer computer communications.  Possessed a Top Secret clearance and worked classified NATO communication systems.

Education

University of Maryland, Baltimore, Maryland

Bachelor's degree work

Information Systems Management: Not completed. Semester Hours: 110

Skills

Adobe Illustrator   -  Adobe Photoshop  -  Agile Web Development - Apache Web Server  -  ASP   - JavaScript - Macromedia Flash - PERL Developer  - PHP Script – PowerPoint - Project Management - Public Speaking – SixSigma – UML - Visio - WebTrends Log Analysis – Workflows – XML – XSL - XSLT